فا
A+ FARSI

Support

Answers to common questions, and how to reach us if something's wrong.

Email us anytime judysu1983@icloud.com
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Learning & practice

How does pronunciation scoring work?

Tap the microphone on the Practice screen and say the word — recording stops on its own after a few seconds. The clip is sent through our server to a speech model that transcribes what was said, compares it to the target word, and scores it. Nothing is stored beyond scoring that one attempt.

Can my child practice just one category of words?

Yes — on the Practice screen, use the category filter near the top to narrow practice to a single topic (animals, numbers, food, and so on) instead of the full word list.

Why does a word keep repeating during practice?

Practice prioritizes words that are due for review under the app's spaced-repetition schedule. Once a review batch is cleared, new and less-recently-seen words are pulled in automatically.

How do I switch between English and Farsi?

Tap the language toggle (فا / EN) on the Home screen. Switching to Farsi mirrors the whole layout right-to-left — the app will prompt for a quick restart so every screen updates consistently.

Account & data

Do I need to create an account?

No — there's no sign-up, ever. A profile is just a name and an avatar chosen on-device, and everything (progress, streaks, badges) is stored locally. See our Privacy Policy for the full details on what stays on the device versus what's sent anywhere.

How do I add or switch a child's profile?

Tap the avatar in the top-left of the Home screen to switch profiles, or add a new one. Each profile keeps its own separate progress.

How do I reset progress?

Email us at judysu1983@icloud.com with a description of what you'd like reset — since progress lives only on the device, the fastest full reset is removing and reinstalling the app for that profile.

Troubleshooting

A game's audio or images won't load

Most illustrations and all audio are bundled with the app, so this usually points to a low-storage or update issue. Try closing and reopening the app first; if it persists, email us with the game name and what you're seeing.

Something looks wrong, or I found a bug

We'd love to hear about it. Email judysu1983@icloud.com with your device model, iOS version, and what happened — a screenshot helps a lot.